A GPT that knows your service area, your pricing, and your policies

**The Problem** You're on a job and a customer asks about pricing, turnaround time, or warranty policy. You either guess, say "let me check," or give outdated info you memorized three years ago. None of these build trust. **The Fix: Building a Custom GPT Trained on Your Service Area + Pricing** OpenAI's Custom GPTs let you build an AI trained on your business — your service area, pricing, policies, and common questions. No coding required. **What It Is** Custom GPTs are AI assistants you build at chat.openai.com/create. You upload your documents (price list, service area map, FAQs, policy sheet) and the GPT learns from them. **How to Set It Up (45 minutes)** 1. Go to chat.openai.com/create and click "Create a GPT." 2. Name it: "Your Company Assistant." 3. Upload your documents: Click Configure, then Knowledge, then Upload files. Include: price list, service area zip codes, FAQs, warranty/policy sheet. 4. Write instructions: [YOUR INSTRUCTIONS: You are a helpful assistant for Company Name, a trade company serving city/area. Answer questions about pricing, services, availability, and policies using only the uploaded information. If you don't know something, say so — do not make it up. Tone: friendly, professional, honest.] 5. Test it: Ask questions about pricing, services, and policies. If it answers correctly, you're done. 6. Share with your team via the link so they can use it on job sites. **Cost:** Free. Custom GPTs are available with a free ChatGPT account. **Real Example: Landscaper** Carlos runs a landscaping company in Austin. He uploaded his price list, service area zip codes, and FAQ sheet to a Custom GPT. Now his crew uses it on their phones on job sites — "How much do we charge for sod installation over 2,000 sq ft?" The answers are accurate, consistent, and fast. Inconsistent pricing and policy answers are one of the top causes of customer distrust. A Custom GPT eliminates that — everyone on your team gives the same correct answer every time.