Crew training videos that actually get watched — Loom AI does the work

**The Problem** You want to train a new hire on how you want a water heater install done — the right way, every time. You could write it up (takes two hours, they won't read it), show them once (they forget), or record a video (40 minutes long and nobody watches it). **The Fix: Loom AI for Crew Training Videos** Loom records your screen and voice as you work through a task. It auto-generates captions, chapters, and a text summary — so your crew can watch a 3-minute video instead of a 40-minute raw recording. It's a training library that builds itself. **What It Is** Loom is a screen and camera recording tool that comes with AI built in. You record yourself doing a task, explaining as you go. Loom automatically creates: a full transcript, chapters with timestamps, and a short summary. Your crew can jump to the exact moment they need — no scrubbing through a long video. **How to Set It Up (20 minutes)** 1. Go to loom.com and create a free account. 2. Install the browser extension or desktop app. 3. Hit record: Start your screen or camera. Walk through the task — say what you're doing as you do it. Example: "How to Install a Bradford White Water Heater — Full Procedure." Walk through draining, disconnecting, installing, testing. 4. After recording: Loom generates the transcript and summary automatically. Share the link with your crew. 5. Build your library: Record 10-15 core procedures. You now have a training library that cost you nothing but your time on the first record. **Cost:** Free for up to 25 videos. $15/month per seat for unlimited recordings and team features. **Real Example: HVAC Tech** Mike runs an HVAC company in Denver. He had a recurring problem: his new guys would skip steps on refrigerant recovery — not maliciously, just because they'd never been shown exactly how he wanted it done. He recorded a five-minute Loom of himself doing a full recovery procedure, explaining every step. Now every new hire watches that video before their first recovery. Callback rate on that procedure dropped by 70% in three months. He has 12 videos now covering his most common service calls — his entire onboarding curriculum in under an hour of work. Your best training is in your head. Loom lets you transfer it to your crew without writing a manual or being present for every first-time task.