Every customer conversation, instantly organized

🗂 Tool: Google Contacts

Keeping every customer name, address, and job note in your head is a liability. A simple CRM system — even just Google Contacts with notes — keeps you sharp when they call back six months later.

Real example: Ray, a handyman in Tampa, started adding a note to every Google Contact: "replaced dishwasher, Aug 2024, wanted to upgrade disposal too." When that customer called back, Ray knew the whole history in 3 seconds — and upsold the disposal on the spot.

Your action step: Open your contacts app right now. Create a contact for your last 5 jobs with one line: what you did and when. Takes 2 minutes. Do it before you forget.

→ Open Google Contacts →